Contact

Richard Schumann, Mainzer Strasse 1, 10247 Berlin, Germany.
spezialuniversal@gmail.com

Browsing and hosting

This website does not use advertising trackers or third-party analytics. Requests to the hosting server can be recorded in server access and error logs. These can include the requested address, IP address, browser information and request time.

Shop statistics

I use a small statistics system on this server to understand which works are viewed and whether the ordering process works. It counts page requests, work views, cart additions, cart and checkout views by calendar day and approximate device category. Incoming links are reduced immediately to broad categories such as search engines, social networks or direct/unknown traffic. The statistics do not store IP addresses or IP hashes, full referring URLs, raw browser strings, or visitor identifiers. No analytics cookies, fingerprinting, cross-site tracking, opening pixels or third-party analytics services are used.

Traffic counters exclude requests with Do Not Track or Global Privacy Control, known automated clients, prefetch requests and browsers with an administration session cookie. Counts include repeat page requests and are not unique visitor counts. They are kept for 180 days.

Payment starts and paid totals are calculated from existing order records. For eligible new orders, an approximate device category is linked to the order for up to 90 days, then deleted from the statistics system. This category is not used to recognise a visitor or link separate orders. No customer names, addresses or email addresses are copied into the statistics tables. The legal basis for this limited operational analysis is my legitimate interest in running and improving the shop, Article 6(1)(f) GDPR. You may object by contacting me.

Cart and administration

Your cart is stored in your browser. It contains product numbers and quantities. You can remove individual items on the Cart page or remove this website’s local storage in your browser settings. The administration area uses an essential session cookie for sign-in and security.

Orders and payment

When ordering, the shop processes the contact and delivery details you provide, the products ordered and the order and payment status. Card details are entered on SumUp’s payment page and are not stored by this shop. See SumUp’s privacy information.

After a confirmed payment, an order notification containing the order items, total, customer name, email address and delivery country is sent to the studio’s email address through the hosting provider’s mail service. Card details and private order-access tokens are not included.

Withdrawals

If you use the withdrawal form, I save your name, email address, which purchase you want to cancel, and when your request arrived. You receive an email confirmation, and I receive a copy. You do not need an account.

I use these details to handle your cancellation and keep proof of it. They are kept as long as required by law or needed to resolve a dispute. The legal basis is Article 6(1)(b) and (c) GDPR.

Questions

For questions about your data, please contact spezialuniversal@gmail.com.