You are buying directly from Richard Schumann, an independent artist in Berlin. Here is everything about ordering, shipping and returns.

Ordering & payment

The works shown in the shop are an invitation to place an order. You can change your selection in the cart and correct your address before continuing to payment. Payment is processed by SumUp using the methods shown on its payment page. By completing the payment process, you place a binding order. I accept your order when payment is successfully completed; you receive confirmation by email.

The contract language is English. I store the order details and send them together with these buying terms and the withdrawal information by email. You can save or print these pages using your browser. There is no customer account.

Shipping & collection

When will it ship?

If a work says “Available”, it’s ready to go. I usually send it within 2–3 business days after successful payment and email you the tracking link.

How long it takes to arrive depends on where you live. Customs may take extra time for deliveries outside the EU.

What do shipping and packaging cost?

Prices are in euros and include 7% VAT.

These flat rates apply per order and include shipping and protective packaging. The cart shows whether I can ship to your country and the total cost before you pay.

Outside the EU, you may also need to pay customs charges, import taxes or handling fees in your country.

Pick it up in Berlin

I’m at the Berlin Art Market on Saturdays and Sundays. If you’d like to collect a work, email me before ordering and we’ll arrange it.

Damaged or missing?

I pack each work carefully and insure it for its value. If it arrives damaged or gets lost on the way, email me and I’ll sort it out with the carrier. You don’t need to deal with the insurance yourself.

Returns

As a consumer, you have 14 days after delivery to cancel your purchase, without giving a reason. Just email me or use Withdraw from a purchase. You don’t need an account.

Then send the work back within 14 days of telling me. You pay the return postage. If something arrived faulty or damaged, contact me instead — that’s a separate issue.

Return address: Richard Schumann, Mainzer Strasse 1, 10247 Berlin, Germany.

Full withdrawal instructions & model form

Right of withdrawal

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods. If goods from a single order are delivered separately, the period begins when you or that third party acquires physical possession of the last good.

To exercise the right of withdrawal, you must inform me, Richard Schumann, Mainzer Strasse 1, 10247 Berlin, Germany, email: spezialuniversal@gmail.com, of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

You can also exercise your right of withdrawal online at https://spezialuniversal.com/buying#withdrawal. The “Withdraw from a purchase” link is available on Buying & Returns and in the checkout. If you use this online function, I will send you an acknowledgement of receipt on a durable medium (by email) without delay, including the contents of your withdrawal statement and the date and time of receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, I shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by me), without undue delay and in any event not later than 14 days from the day on which I am informed about your decision to withdraw from this contract. I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

I may withhold reimbursement until I have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Richard Schumann, Mainzer Strasse 1, 10247 Berlin, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to me. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Custom-made and personalised works

The right of withdrawal does not apply to goods that are not prefabricated and are made on the basis of your individual selection or specifications, or are clearly personalised (section 312g(2), point 1, German Civil Code). This exception does not apply merely because a work is handmade, unique, or produced after ordering. The existing works available for direct purchase in this shop are not personalised commissions. Your statutory rights concerning defects remain unaffected.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. You may copy it into an email or print it. 

To: Richard Schumann
Mainzer Strasse 1, 10247 Berlin, Germany
spezialuniversal@gmail.com

I/We (*) hereby give notice that I/We (*) withdraw
from my/our (*) contract of sale of the following goods (*) /
for the provision of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.

Withdraw from a purchase

Withdraw from a purchase

Changed your mind? Enter your name, email and the order or items you want to return. No account or explanation needed.

Prefer email? Write to spezialuniversal@gmail.com. You can also write by post. See return instructions for the details.

Clicking “Confirm withdrawal” cancels the purchase or items listed above. I’ll email you a confirmation. Privacy

The works & custom commissions

The works available to buy directly through this shop are existing works, not personalised commissions. Their material, height and other characteristics are described with each work. These are repeatedly produced, individually hand-finished works, not limited or numbered editions. Photographs show examples of the work, not the exact piece you will receive. Patina, surface finish and wooden bases vary from piece to piece, sometimes noticeably. The stated material, size and included components describe the work you are buying. Handmade production does not remove your statutory right of withdrawal.

Height includes any supplied base. A base is included only where stated in the product information and may be attached or separate, depending on the work. All sculptures are intended for indoor display. Protect them from prolonged direct sunlight, moisture and excessive heat.

Custom commissions are arranged separately by email. The statutory right of withdrawal does not apply to goods that are not prefabricated and are made on the basis of your individual selection or specifications, or are clearly personalised (section 312g(2), point 1, German Civil Code). Making a standard work only after an order is placed does not by itself meet this exception. I will identify any applicable exception in the individual offer before you order. Statutory rights concerning defects remain unaffected.

Seller & contact

Richard Schumann · SpezialUniversal
Mainzer Strasse 1
10247 Berlin, Germany
spezialuniversal@gmail.com
VAT ID: DE197890899

Contact · Privacy